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Skills for an RTM should be
Delegation - The ability to direct people
Problem Solving skills - identifying basic issues & resolving
Fairness - treating people and situations in a fair unbiased light
None of the above
All of the above
Corrective action is designed to
punish bad employees
coach employees on proper policy & procedures
get an employee fired that the staff doesn't like
Which type of corrective actions is a final attempt to correct an employee whos' been unsuccessfully coached?
Verbal Reinformcement
Probation
Contingency
Health code is a
very important policy
important policy
non-important policy
When entering your shift
scan the area
see who's clocked in
take a break
Employees who don't show promise in 2 weeks should be
retrained
not considered for permanent employment
promoted
Use Comp when
the item is out of stock
the inventory was used but won't be paid for
the item is on the 86 list
The best way to communicate is
conducting shift meetings
texting
video calling
most often, if an employee isn't following a procedures its because
they are un aware of the proper procedure
they are defiant
they are lazy
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